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Support information

Support hours are 9am - 5pm US Eastern Time.

If you do not wish to fill out this form, feel free to email tenonhd@tenon1.atlassian.net The messages go to the same place and are handled in the same way. Neither submission method guarantees a speedier response. Free account users have no guarantee of support.

Please provide a clear and complete description of your issue or request. Clarity is critical in getting your issue resolved expeditiously. For more information, read Issue Reporting: How to ensure your issue report is successful. You may also be interested in our Support Policy